Insurance Home page Widget UX Redesign

Overview

An opportunity was identified to improve the discoverability and accessibility of the platform's two highest-priority actions Get a Quote and Make a Claim to reduce friction and create a more intuitive customer experience.

Industry

Insurance

Date

June - Aug 2025

My role

UI UX Designer - Concept initiative

Observation

  • Excessive text and centre alignment reduce readability and scanning

  • Overuse of red creates visual fatigue and weakens hierarchy

  • Mobile layout struggles to present multiple insurance options within limited space


Raw Ideas and Design

This proposal design was developed using logical thinking and an understanding of natural user behaviour, in collaboration with the UX team. It was intended to present a new widget concept to the business for early validation before progressing into deeper UX research.


Whats improved?

  • Minimised usage of red colour

  • Reduced text and right aligned

  • Categorised insurance details


  • Minimised usage of red colour

  • Reduced text and right aligned

  • Categorised insurance details


  • Minimised usage of red colour

  • Reduced text and right aligned

  • Categorised insurance details

  • New space to display awards

  • Moved ‘Make a Claim’ to more accessible space for better navigation


  • New space to display awards

  • Moved ‘Make a Claim’ to more accessible space for better navigation